Service Rates
We pride ourselves on offering competitive rates for all our services, ensuring top quality support without breaking the bank. We believe in providing value to our community, which is why we offer generous discounts for students and pensioners. Whether you're facing hardware issues or software problems, you can count on us to deliver expert solutions at a price that fits your budget.
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All Customers, whether you come to us, we to you or remote support.
Diagnosis Fee
$80.00
This is the flat fee we charge to diagnose your problem.
(Mon-Fri, 9am-5pm, excludes public holidays.)
15 Minute Blocks
$20.00
If required after the diagnosis fee, we charge in 15 minute blocks.
(Mon-Fri, 9am-5pm, excludes public holidays.)
Remote Technical Support
$40.00
For remote technical support, we may able to fix
your issue remotely at a very affordable rate.
(Mon-Fri, 9am-5pm, excludes public holidays.)
*If required, cost of hardware/parts or software is extra.
Additional Services
Fixed price for a specific service.
System Builds
$70.00
Labour to assemble systems using your parts. This includes cable management, testing, optimising BIOS settings, installing your operating system, and ensuring both the BIOS and operating system are fully updated. Additionally, we ensure that all drivers are installed and your system is configured for optimal performance.
Hardware Upgrades
$80.00
Labour to install new or used components to upgrade your systems. Components from your old or faulty systems are carefully examined and tested to build a functional system, suitable for sale or re-commissioning.
Data Recovery
from $150.00
Recover data from traditional spinning hard drives or solid-state drives (SSDs). Transfer the recovered data to another hard drive, ensuring a smooth process with careful handling and attention to detail.
Deep Cleaning
$130.00
Clean and dust the internals and externals of desktop computers and laptops. This includes disassembly, reassembly, dusting, cleaning, and wiping down components, re-oiling fan bearings, and re-applying thermal paste to CPUs/GPUs.
Cable Management
$100.00
Professional cable management services including labeling, internal cable organisation, power board upgrades, UPS upgrades, and surge protection. Enhance safety, improve aesthetics, and optimise productivity with our expert solutions.
Web Design
$290.00
Affordable web design service offering up to 5 pages with stock graphics and logos expertly uploaded to the internet. Perfect for anyone seeking a professional online presence. Internet address included. Duration 1-2 business days, depending on how quickly you provide the necessary information.
Test & Tag
$190.00
Our minimum call-out fee includes testing and tagging for up to 15 items. After that, it's just $5 per additional item. We also offer attractive bulk discounts for larger quantities, making it more cost effective for 100s of items.
Tech Device Training For Beginners
$20.00 p/p
Our Tech Device Training sessions are designed for those who need a bit more guidance with technology. For just $20 per person, with a minimum of 2 participants, we’ll provide training from the comfort of your own location, ensuring a supportive environment where you can learn together at your own pace.
*All prices are a guide only and subject to change without notice.
