See below for full price list Diagnosis Fee $80.00 This is the flat fee we charge to diagnose your problem. Most problems can be solved during the diagnosis period. (Mon-Fri, 9am-5pm, excludes public holidays.) -- 15 Minute Blocks $20.00 If required after the diagnosis fee, we charge in 15 minute blocks. (Mon-Fri, 9am-5pm, excludes public holidays.) -- Remote Tech Support $60.00 For remote technical support, we may able to fix your issue remotely at a very affordable rate. (Mon-Fri, 9am-5pm, excludes public holidays.) -- Same Day Service Fee $40.00 On top of standard fees if using same-day service, ensures prompt response and priority assistance. -- Out Of Hours Pricing (Including Remote Support) Weekends Diagnosis Fee $120 P/Holidays Diagnosis Fee $120 15 Minute Blocks $30 -- Windows Install Service $90.00 Labour for Windows installation services, including formatting drives and reinstalling Windows on existing systems or setting up Windows on new PCs. Get a clean, optimised system with all necessary updates and drivers. Excludes other software. Requires your own valid Windows key. (Mon-Fri, 9am-5pm, excludes public holidays.) -- Device Servicing $60.00 Software level desktop or laptop servicing. On-site or remote. (Mon-Fri, 9am-5pm, excludes public holidays.) -- System Builds $90.00 Labour to assemble systems using your parts. This includes cable management, testing, optimising BIOS settings, installing your operating system, and ensuring both the BIOS and operating system are fully updated. Additionally, we ensure that all drivers are installed and your system is configured for optimal performance. (Mon-Fri, 9am-5pm, excludes public holidays.) -- Hardware Upgrades $90.00 Labour to install new or used components to upgrade your systems. Components from your old or faulty systems are carefully examined and tested to build a functional system, suitable for sale or re-commissioning. (Mon-Fri, 9am-5pm, excludes public holidays.) -- Data Recovery from $150.00 Recover data from traditional spinning hard drives or solid-state drives (SSDs). Transfer the recovered data to another hard drive, ensuring a smooth process with careful handling and attention to detail. Excludes cost of hard drive. (Mon-Fri, 9am-5pm, excludes public holidays.) -- 3D Printing from $100.00 Simply e-mail us your design and we'll print it off and send it to you. (Mon-Fri, 9am-5pm, excludes public holidays.) -- Digitising $45.00 Per Hour We can scan all of your physical documents and upload them to cloud storage or put them into any media you like. (Mon-Fri, 9am-5pm, excludes public holidays.) -- Deep Cleaning $130.00 Clean and dust the internals and externals of desktop computers and laptops. This includes disassembly, reassembly, dusting, cleaning, and wiping down components, re-oiling fan bearings, and re-applying thermal paste to CPUs/GPUs. (Mon-Fri, 9am-5pm, excludes public holidays.) -- Cable Management $100.00 Professional cable management services including labeling, internal cable organisation, power board upgrades, UPS upgrades, and surge protection. Enhance safety, improve aesthetics, and optimise productivity with our expert solutions. (Mon-Fri, 9am-5pm, excludes public holidays.) -- Web Design $290.00 Affordable web design service offering up to 5 pages with stock graphics and logos expertly uploaded to the internet. Perfect for anyone seeking a professional online presence. Internet address included. Duration 2-3 business days, depending on how quickly you provide the necessary information. (Mon-Fri, 9am-5pm, excludes public holidays.) -- E-Waste Collection $85.00 Free for small items (depends on items) if collected locally. Otherwise from $85.00 depending on items, quantity, weight and location. (Mon-Fri, 9am-5pm, excludes public holidays.) -- Test & Tag $190.00 Our minimum call-out fee includes testing and tagging for up to 15 items. After that, it's just $5 per additional item. We also offer attractive bulk discounts for larger quantities, making it more cost effective for 100s of items. (Mon-Fri, 9am-5pm, excludes public holidays.) -- Training $40.00 Per Person Our Tech Device Training sessions are designed for those who need a bit more guidance with technology. For just $40 per person, with a minimum of 2 participants, we’ll provide training from the comfort of your own location, ensuring a supportive environment where you can learn together at your own pace. (Mon-Fri, 9am-5pm, excludes public holidays.)